Each year I go over the spray tan basics at the beginning of the year to get everyone up to speed with the Spray Tan Rules. Y’all know how I LOVE the rules!!!
This makes sure that when we hit that crazy spring break time of year we are all operating smooooooth as a freshly sprayed tan! Having as many requests for appointments as I do requires that we work together as a TEAM.
For my CURRENT SunSpray guys and gals:
I LOVE you!!!! I am the luckiest girl in the world to be able to hang out with such amazing peoples all day every day. How we all found each other is just magic and I couldn’t be more blessed to call you friends. Feel free to scan over the rules to refresh what you already know.
For my NEW SunSpray guys and gals:
If you are new to our little spray tan community then I will ask you for your name and number. If I have spoken to you or sprayed you before then your name and number are in my phone with some details on how you found me, why you need your tan like BRIDE or if you have any special skin issues or color requests so that I can give you the best most amazing consistent spray tan EVER. So if you call or text me I know it’s you and who I am communicating with. Then when I see your name pop up I can say “Ahhhhhh, I love him or her they are so sweet”!
TEXTING: If we have a lovely spray tan relationship and have gone over all the details and do’s and don’t’s of the perfect spray tan and you are confident that all you need is a time and day that I can get you in for an appointment then by all means TEXT me! If you are NEW and want to text by all means do. But I will usually ask that we can schedule a 5 min call to make sure we have the details hammered out. You can also check out my spray tan tips here to get you started.
SAMPLE TEXT: “I need to come see you thurs @ 5:30” <–ok maybe don’t send me that text as it’s the most requested day/time in the history of spray tans.
I can easily return your TEXT quickly in between that day’s sweet clients without ignoring them or you! This is TEAMWORK.
Number to TEXT: 419-290-7027
PHONE CALLS AND VOICEMAIL: Have a more pressing issue? Are you NEW to spray tans? Questions about something specific or a crazy request that needs my attention? I LOVE it. Leave me a VM and let me know what’s up and as soon as I have 5 minutes that I can focus on only you and your concern I will CALL you back! I don’t want to be distracted and not be paying attention to you because you are special to me and I want to help with what you need. So you may have to wait a little bit but I promise that I will call you back.
Here we require PATIENCE.
There are many days that I alone am spraying 25-30 peoples……YES, that is a lot of spray tans. This also means that I have 30 PEOPLE in front of me that I am trying to provide with an awesome spray tan of their dreams and a wonderful spray tan experience. I want all of my guys and gals to feel respected and paid attention to because they are each special.
Therefore I DO NOT answer the phone while I am spraying.
This also means that often I am NOT answering the phone. I apologize profusely for this but I also promise that I WON’T answer the phone when I am doing your spray tan either.
Number to CALL or leave a VOICEMAIL: 419-290-7027
OTHER FORMS OF COMMUNICATION, such as FB Messenger (personal FB or business FB), Instagram DM, SnapChat, E-mail, Smoke Signals and Morse Code
There are honestly just too many forms of communication these days. For me to guarantee that I will see and respond to your message and therefore book you and get you in to see me I have to, as nicely as possible, say NO to everything else except my phone 419-290-7027. FB is NOT reliable have had multiple message fails where FB puts things into weird folders or doesn’t show messages unless you are on a laptop or desktop and I just don’t like risking it…..makes me nervous. And the smoke signals I often miss due to being in my spray room for extended periods of time. I know you understand.
Last but not least my Pet Peeve, please don’t call and hangup.
If you really want a tan and you really want to talk to me then leave me a message.
I promise to call you back!
Ready to book your appointment??? Then head on over to my contact page for the details on studio hours and location.
Posts may contain affiliate links. If you purchase a product through an affiliate link, your cost will be the same but SunSpray by Kathryn will automatically receive a small commission. As a small business owner I can’t stock all the amazing products are available in the world of sunless tanning but I can give you my professional opinion. Your support is greatly appreciated and helps me spread my message of skin safety!